Terms of service

Welcome to ZN Studio, By accessing our website and placing an order with us, you agree to the following terms and conditions. We kindly encourage you to read them carefully before using our services.

1. General Information

ZN Studio reserves the right to update, modify, or change these terms at any time without prior notice. Continued use of our website means you accept any updated policies and terms.

2. Product Information

We strive to display all product details, colors, and images as accurately as possible. However, slight variations may occur due to:

Screen or device display settings
Lighting used during photography
Fabric and dye differences

Minor variations should not be considered defects.

3. Pricing & Availability

All prices listed on the website are in PKR (Pakistani Rupees)
Prices and product availability may change without prior notice
In rare situations, an item may become unavailable after an order is placed. In such cases, our team will contact you regarding replacement options or refunds.

4. Order Acceptance

Once an order is placed, you may receive an order confirmation call or email. However, ZN Studio reserves the right to:

Cancel or refuse any order
Limit quantities purchased
Request additional verification if required

This may happen in cases involving stock issues, payment concerns, or suspicious activity.

5. Cash on Delivery (COD)

For COD orders:

Customers must provide accurate contact and shipping details
Orders may be cancelled if confirmation attempts are unsuccessful
Repeated fake or refused orders may result in future order restrictions

6. Shipping & Delivery

Delivery timelines shared on the website are estimated and may vary due to courier delays, weather conditions, or operational circumstances beyond our control.

ZN Studio will not be held responsible for delays caused by third-party courier services.

7. Returns & Exchanges

Our return and exchange process is designed to support customers fairly while maintaining product quality standards. Please review our Return & Refund Policy for complete details regarding eligibility and procedures.