Shipping policy

At ZN Studio, we work hard to ensure your order reaches you safely and on time. Every parcel is carefully packed with attention and care so you can enjoy a smooth shopping experience with us.

Order Processing Time

Orders are usually processed within 1–3 working days.
During sales, launches, or festive seasons, processing time may be slightly longer due to high order volume.
Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times:

Karachi: 2–4 working days.
Other Cities in Pakistan: 3–7 working days.

Please note that delivery timelines may vary depending on your location, weather conditions, or courier service delays.

Shipping Charges

Shipping charges will be calculated at checkout.
We may occasionally offer free delivery promotions on selected campaigns or minimum order values.

Order Tracking

Once your order is dispatched, you will receive a tracking ID through WhatsApp, SMS, or email so you can follow your parcel’s journey.

Delivery Attempts

Our courier partners usually make multiple delivery attempts. We kindly request customers to stay available on the provided contact number to avoid delays or returns.

If an order is returned due to:

Incorrect address.
Customer unavailable.
Refusal to accept the parcel.

additional shipping charges may apply for re-dispatch.

Damaged or Open Parcels

We recommend customers check their parcel at the time of delivery. If the package appears damaged or opened, please contact our support team immediately with clear images for assistance.